By day three of the Disney Institute workshops, my head was spinning with ideas. I would wake up before sunrise, and, even though I couldn’t e...
Read MoreAuthor: Donna F. (NDGM#14)
We had just attended an event as the Flanagin Fairies. While driving home we noticed the gas tank was dangerously low, so an unscheduled stop at the...
Read MoreWAS IT FATE? A FLANAGIN FAIRY STORY
The magic and enthusiasm of the Disney Institute workshop is over, but now what? I have incorporated the Disney magic to my small bulk mail business i...
Read MoreDISNEY INSTITUTE: HOW DISNEY DOES IT
If you have attended a Disney Institute workshop, you know that Disney has a term called “plus it up.” What this means is, once you ha...
Read MoreDISNEY INSTITUTE – “PLUS IT UP” – WHAT THE HECK DOES THAT MEAN?
During the Disney Institute workshop, we were instructed to list the points of contact with our customers. A point of contact is any representation of...
Read MoreDISNEY INSTITUTE – POINTS OF CONTACT
Disney calls them the “front line,” we call them the “heart beat” of our company: the employees that are in the trenches, deal...
Read MoreDISNEY INSTITUTE – THE FRONT LINE
Yes, it is true. The Disney Institute has finally joined Facebook. “Welcome to the official Disney Institute fan page; Your new home to all th...
Read MoreDISNEY INSTITUTE JOINS FACEBOOK
The Disney Institute is alive and well. After listening to Episode 3 of the webcast on InnerMouse.com, I thought I would post a little information a...
Read MoreTHE DISNEY INSTITUTE IS ALIVE AND WELL IN A NEIGHBORHOOD NEAR YOU
I really wanted to attend a Disney Institute workshop, so I added it to my vision board. Locating the D.I. website was easy enough, deciding on which ...
Read MoreDISNEY INSTITUTE – THE SILVER PLATTER
This post is about how the Disney Institute influenced a small business in Indiana. Leadership excellence > leads to employee excellence > which...
Read MoreDISNEY INSTITUE – LEADERSHIP
I still vividly remember the day, it was January 22, our facilitator was Mark Matheis and the tour was Backstage Magic. Why do I remember this day aft...
Read MoreDISNEY INSTITUTE – MY FIRST ‘WOW’
I never envisioned that the Disney Institute (DI) would transform my business, but I must confess that it did. Don’t get me wrong. It didnR...
Read More